Hollywood Private Hospital
Part of Ramsay Health Care

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New COVID-19 screening tool at Hollywood Private Hospital

Hollywood Private Hospital has introduced a new screening process for all visitors, patients and contractors coming into the hospital. In line with other Ramsay Health Care hospitals, Hollywood is using the newly developed Ramsay QR code to streamline entry processes by offering people the chance to complete the screening questions before arriving.  

If you are a visitor, patient or contractor you will need do the following:

Step 1 Hold your smartphone camera up to the QR Code which can be found on posters and floor stickers at entrance points. Simply hover the camera over the code as if you were going to take a photo of it.

Step 2 Click the link that pops up on your screen and simply follow the prompts.

Step 3 Answer all questions.

Step 4 Show your phone confirming the results to the staff member who is at the door of the hospital as you enter. 

Don’t forget to use the hand gel as you enter. 

Do I have to wait until I arrive at the hospital to complete the screening questions?

You can complete the screening questions at home but you must do it on the day you are visiting as the code is only valid for 24 hours. 

Do I need a smartphone to access the screening questions via the QR code?

If you don’t have a smartphone, don’t worry – the staff at the door of the hospital will ask you to respond to the screening questions before you are permitted to enter. 

What questions will be asked?

  1. What area of the hospital are you going to?
  2. Have you ever been diagnosed with COVID-19?
  3. Have you been in close contact with a confirmed COVID-19 case in the past 14 days?
  4. Have you been formally identified as a close contact of a confirmed case?
  5. Are you unwell with any cold or flu-like symptoms including: fevers, cough, vomiting, diarrhea, night sweats or chills, or acute respiratory infection including cough shortness of breath or sore throat?
  6. Have you travelled overseas in the past 14 days?
  7. Have you travelled interstate in the past 14 days?

What happens to personal information collected using the QR code?

As Australia’s largest private hospital operator, we have robust systems and processes for safely and securely storing  personal and confidential information. The information entered into our secure system through this screening process will be stored for a maximum of 30 days and then will be deleted. 

Why is this happening now?

Ramsay Health Care has decided to be even more proactive by ramping up its process for screening to protect patients visitors and staff in the hospital. This new measure is designed to keep our patients, visitors and staff safe.  

Where exactly are the screening points at Hollywood?

As you enter the hospital you will find a friendly staff member waiting to greet you and ensure that you are well and safe to enter our hospital. 

Some of our support areas, such as engineering and supplies will also be screening contractors in their departments.  

*please note that restrictions on visiting are still in place, and only 2 visitors are permitted at a time. We appreciate your cooperation with this, thank you.